Throughout my many years as a leader one of my favourite sayings has been "It's not what you say, it's how you say it"
In our fast-paced...
This is an area of study and learning that Elaine and I have become increasingly passionate about. If you haven’t already read our Oct...
For the last 20 years or so I have been fascinated by the connection between leadership and culture within a business. I feel fortunate to...
The Awesome Customer Journey Checklist
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